Mother and son expand their pet care business with home delivery of pet food


Loralyn Shore wanted to grow his pet sitting and dog walking business, Errands by Lori, and decided that selling the best quality pet food and supplies would be the perfect fit.

With more than 300 million pets in the United States and pet owners spending more than $ 10 billion a year on pet food, it’s a business that should continue to grow, experts say. Of the industry. Healthy, nutritious ingredients in pet foods have become a massive trend as pet owners seek the best for their “furry babies.”

Due to the COVD-19 pandemic, many pet owners are spending more time with their pets than ever before and are enjoying receiving home deliveries of their pets’ needs.

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Shore, who lives west of Lake Worth Beach, and her son Nick Geraine of Delray Beach launched Pet Wants Delray Beach in August. The mobile business supplies several dry dog ​​and cat food mixes, as well as healing balms, calming balms, anti-itch sprays, treats and other products directly to customers’ homes.

Based in Cincinnati, Pet Wants makes specially designed, slowly cooked, private label pet foods in small batches with fresh, natural ingredients enhanced with vitamins and minerals.

“The food is completely made in Cincinnati and shipped to us,” Geraine said. “We package it in small batches and deliver it ourselves. When we get it, it’s seven weeks old. A bag of regular food that you get in a store is at least nine months old. “

As a franchisee, the mother and son own the Delray Beach territory and serve clients from Lake Worth north of Boca Raton. They have almost 50 clients. They will also be selling their products Tuesday through Sunday at the Big Apple Shopping Bazaar, 5283 West Atlantic Ave., Delray Beach.

“It’s as important to think about the food and treats you give your pets as it is about your own diet,” Shore said.

Pet Wants was created in 2010 by Michele Hobbs and Amanda Broughton, who first developed food for their own dog with health problems and allergies. It now has 111 franchisees.

The company sources the best salmon, chicken, lamb, brown rice and other ingredients available. There is no added sugar, no fillers and no animal by-products, corn, wheat, soy or coloring.

Prior to becoming a franchisee, Shore ordered the food from Pet Wants Palm Beach North, owned by Susan Simpson. Simpson, who delivers from Boynton Beach to Tequesta, has been a franchisee since 2018. Shore tried the food on her own pets, a Bernese Mountain Dog named Buster Brown and two rescue cats, Jax and Gemma, and it was a hit with them. .

Pet Wants Delray Beach is the family’s third business. Shore started Errands by Lori 15 years ago, and she and her husband Ryan Shore started Ryan Plumbing in Lake Worth Beach 20 years ago. Geraine worked there for five years.

“He decided he didn’t want to do the plumbing. He asked me if he could work for me. We had to expand. We wanted to stay with the animals, so why not the food? We started researching different food companies, ”Shore said.

“We went to Cincinnati in early March just before COVID hit. We were on one of the last flights out of Palm Beach International, ”Shore said. “We met the company and liked everyone and how passionate they were about it.”

“After talking to them, we realized this was too good an opportunity to pass up. We really liked the quality of the food, ”said Geraine.

Marketing was done through word of mouth and telling customers about Ryan Plumbing and Errands by Lori on Pet Wants.

Bill Murrell, a retiree who lives near the Shores, said Bayer, his eight-month-old golden retriever, was starting to dislike the food he was given.

“I was feeding him one of the popular commercial brands, a premium brand. He was okay with that, but he started to lose interest in food. I was trying to find different ways to decorate it a bit to keep it interesting. When I saw what Lori was doing, I tried a sample bag on him, about a pound, around 4 p.m. He had eaten the whole bag by the end of the evening, ”Murrell said.

Murrell said he found the prices comparable to other high-end dog foods. Chicken and rice, for example, costs $ 2.70 a pound.

Oneyda Polanco from Delray Beach said her dog Lexi, a Labrador, suffered from dry skin, but since Lexi started eating Pet Wants food, her skin and coat have looked better.

Dawn Nelson, a legal assistant who lives in Boynton Beach, said her cat, Gracey, loved food.

“I think it’s good to use a local business and help the community. I had bought on Amazon then Chewy. It’s easier to do it online than to go to the store, ”said Nelson. “What I liked is that she didn’t just leave her on the doorstep. She cares. It sets a delivery deadline.

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